Kudos to G&L & Craig

The place to discuss, post photos, video, and audio of the G&L products (US instruments, stomp boxes, etc.) produced after 1991, including the amps & gear we use with them.
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SamIV
Posts: 101
Joined: Wed Apr 24, 2013 10:06 am
Location: South Louisiana

Kudos to G&L & Craig

Post by SamIV »

I posted about my ASAT Deluxe Carved Top a few months ago. Had an issue with it buzzing on the E and A strings from frets 3 through around ten. Had a fret level on it that did not cure the issue. Spoke with Chris at G&L in California about my issues after Craig here helped me get in touch with this guitar tech at G&L. I was supposed to send it to him months ago and he was going to have a look at it. Well one of my son's had a medical issue which put us back in the hospital several times over the last 6 months. Also took most of my and my wife's spare time taking care of him. Finally got it to him a few weeks ago and G&L took care of the issue without any charges to me even though I bought it from a dealer on ebay who was not a G&L dealer. I did not know that at the time of purchase though.

Just wanted to say thanks for Craig at this forum for helping me get in touch with G&L and the pleasure of dealing with the tech and G&L. With all that has been going on in my family life, this was a welcome change. These guitars play great and sound very good by the way. I also have an American ASAT, but I play this one more.

SamIV
Last edited by SamIV on Sun Oct 27, 2013 1:33 pm, edited 2 times in total.
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darwinohm
Posts: 3218
Joined: Mon Mar 01, 2010 1:13 pm
Location: Minneapolis/St Paul

Re: Kudos to G&L & Craig

Post by darwinohm »

Great to hear the issues were resolved. I have also had positive results with G&L. Craig is a class act!-- Darwin
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Salmon
Posts: 675
Joined: Tue Jun 18, 2013 12:45 pm

Re: Kudos to G&L & Craig

Post by Salmon »

SamIV wrote:I posted about my ASAT Deluxe Carved Top a few months ago. Had an issue with it buzzing on the E and A strings from frets 3 through around ten. Had a fret level on it that did not cure the issue. Spoke with Chris at G&L in California about my issues after Craig here helped me get in touch with this guitar tech at G&L....

Just wanted to say thanks for Chris at this forum for helping be get in touch with G&L and the pleasure of dealing with the tech and G&L. With all that has been going on in my family life, this was a welcome change. These guitars play great and sound very good by the way. I also have an American ASAT, but I play this one more.
Did you mean to say Craig in the last sentence?

I don't know the history of this but it is great to hear that everything has been taken care of.
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SamIV
Posts: 101
Joined: Wed Apr 24, 2013 10:06 am
Location: South Louisiana

Re: Kudos to G&L & Craig

Post by SamIV »

Salmon wrote:
SamIV wrote:I posted about my ASAT Deluxe Carved Top a few months ago. Had an issue with it buzzing on the E and A strings from frets 3 through around ten. Had a fret level on it that did not cure the issue. Spoke with Chris at G&L in California about my issues after Craig here helped me get in touch with this guitar tech at G&L....

Just wanted to say thanks for Chris at this forum for helping be get in touch with G&L and the pleasure of dealing with the tech and G&L. With all that has been going on in my family life, this was a welcome change. These guitars play great and sound very good by the way. I also have an American ASAT, but I play this one more.
Did you mean to say Craig in the last sentence?

I don't know the history of this but it is great to hear that everything has been taken care of.

Yes that was supposed to be Craig and I will fix that. Thanks
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