Hi dudes,
I bought a brand new USA Legacy last August, and I now want to buy a few accessories from G&L's online store for it. However, when I log into the store, the formatting breaks and I can't view my cart and go to the checkout, the formatting is totally broken when I'm logged in! So I have been frustrated in not being able to order what I want.
I've tried using the contact form in the store also, but after 3 months got no reply, so I tried again and it's been 4 weeks with no reply. So either they're ignoring me or their contact form is also broken. Their store has behaved like this since well before Christmas!
I have tried the store in many different browsers; Firefox, IE, Safari, Chrome, Midori, etc on three different operating systems (Windows 7, OSX and Ubuntu) and it behaves the same; the store works fine but then when I log in the formatting goes to hell and it is impossible to use.
Seeing as I can't find any other way of contacting the store about this, I wondered if you resourceful folk could help me get in contact with them somehow.
Thanks!
G&L Online store broken
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- Site Admin
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Re: G&L Online store broken
I have emailed a couple of contacts at G&L who should be able to address this issue. I've asked them to let me know whenSleeper_Service wrote:Hi dudes,
I bought a brand new USA Legacy last August, and I now want to buy a few accessories from G&L's online store for it. However, when I log into the store, the formatting breaks and I can't view my cart and go to the checkout, the formatting is totally broken when I'm logged in! So I have been frustrated in not being able to order what I want.
I've tried using the contact form in the store also, but after 3 months got no reply, so I tried again and it's been 4 weeks with no reply. So either they're ignoring me or their contact form is also broken. Their store has behaved like this since well before Christmas!
I have tried the store in many different browsers; Firefox, IE, Safari, Chrome, Midori, etc on three different operating systems (Windows 7, OSX and Ubuntu) and it behaves the same; the store works fine but then when I log in the formatting goes to hell and it is impossible to use.
Seeing as I can't find any other way of contacting the store about this, I wondered if you resourceful folk could help me get in contact with them somehow.
Thanks!
it has been resolved and I will post updates as soon as I hear. Note that I will be on vacation next week and will be away for
the site.
Hope this helps.
--Craig [co-webmaster of guitarsbyleo.com, since Oct. 16, 2000]
Welcome! Read This First
Got a G&L question? Check out the: G&L Knowledgebase
Current G&L Specifications and Options
Welcome! Read This First
Got a G&L question? Check out the: G&L Knowledgebase
Current G&L Specifications and Options
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- Posts: 139
- Joined: Mon Feb 08, 2010 5:55 pm
- Location: Orange County, CA
Re: G&L Online store broken
Hi,
I just sent a PM to you so let's see if we can get it sussed out asap. Three orders came in this morning, I'm hoping one of them is yours.
Soon as I hear back from you we'll be all over it. Thanks a lot!
Dave
I just sent a PM to you so let's see if we can get it sussed out asap. Three orders came in this morning, I'm hoping one of them is yours.
Soon as I hear back from you we'll be all over it. Thanks a lot!
Dave
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- Posts: 2
- Joined: Mon Aug 08, 2011 2:44 am
Re: G&L Online store broken
Hi,
Thanks ever so much to both of you for your replies. I will be emailing Dave in order to solve the issue.
Cheers!
Thanks ever so much to both of you for your replies. I will be emailing Dave in order to solve the issue.
Cheers!