Potentiometer Help

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grain
Posts: 4
Joined: Sat Jul 12, 2014 1:47 am

Potentiometer Help

Post by grain »

Hello,so i order some usa pots for a legacy from the online store,the 250 volume,500 treble cut and 1meg bass cut.
I received a mighty might 1 meg ohm pot instead of the usa one..
I have been trying to contact support since thursday but no answer..
Are all there 1 meg reverse pots mighty might now?I payed $12.95 and got a $5.95 pot.Not to mention its metric.
Sorry if i seem impatient ,i was gona wire it up thursday,my day off ,now im just sittin here wondering.
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Craig
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Posts: 11349
Joined: Tue Mar 03, 2009 10:52 am
Location: Either Coto De Caza, CA or Paso Robles, CA

Re: Potentiometer Help

Post by Craig »

grain wrote:Hello,so i order some usa pots for a legacy from the online store,the 250 volume,500 treble cut and 1meg bass cut.
I received a mighty might 1 meg ohm pot instead of the usa one..
I have been trying to contact support since thursday but no answer..
Are all there 1 meg reverse pots mighty might now?I payed $12.95 and got a $5.95 pot.Not to mention its metric.
Sorry if i seem impatient ,i was gona wire it up thursday,my day off ,now im just sittin here wondering.
Did you contact webstore@bbesound.com or repairs@glguitars.com?

From G&L's Support page:
Questions about transactions made at the G&L Online Store

Please email the Online Store manager. The repairs manager does not have access to Online Store transactions or inventories. The Online Store manager can only respond to questions about transactions and parts availability.
So, make sure you are contacting the right person: webstore@bbesound.com. Being the weekend, you will not likely hear back until Monday, at the earliest.

BTW, were are you located?

Hope this helps.

:ugeek:
--Craig [co-webmaster of guitarsbyleo.com, since Oct. 16, 2000]
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grain
Posts: 4
Joined: Sat Jul 12, 2014 1:47 am

Re: Potentiometer Help

Post by grain »

Hi Craig,yes i contacted the Online Store manager with the order number.Havent tried repairs@glguitars.com though
Im in the usa