Hello,so i order some usa pots for a legacy from the online store,the 250 volume,500 treble cut and 1meg bass cut.
I received a mighty might 1 meg ohm pot instead of the usa one..
I have been trying to contact support since thursday but no answer..
Are all there 1 meg reverse pots mighty might now?I payed $12.95 and got a $5.95 pot.Not to mention its metric.
Sorry if i seem impatient ,i was gona wire it up thursday,my day off ,now im just sittin here wondering.
Potentiometer Help
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Re: Potentiometer Help
Did you contact webstore@bbesound.com or repairs@glguitars.com?grain wrote:Hello,so i order some usa pots for a legacy from the online store,the 250 volume,500 treble cut and 1meg bass cut.
I received a mighty might 1 meg ohm pot instead of the usa one..
I have been trying to contact support since thursday but no answer..
Are all there 1 meg reverse pots mighty might now?I payed $12.95 and got a $5.95 pot.Not to mention its metric.
Sorry if i seem impatient ,i was gona wire it up thursday,my day off ,now im just sittin here wondering.
From G&L's Support page:
So, make sure you are contacting the right person: webstore@bbesound.com. Being the weekend, you will not likely hear back until Monday, at the earliest.Questions about transactions made at the G&L Online Store
Please email the Online Store manager. The repairs manager does not have access to Online Store transactions or inventories. The Online Store manager can only respond to questions about transactions and parts availability.
BTW, were are you located?
Hope this helps.
--Craig [co-webmaster of guitarsbyleo.com, since Oct. 16, 2000]
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Got a G&L question? Check out the: G&L Knowledgebase
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Welcome! Read This First
Got a G&L question? Check out the: G&L Knowledgebase
Current G&L Specifications and Options
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Re: Potentiometer Help
Hi Craig,yes i contacted the Online Store manager with the order number.Havent tried repairs@glguitars.com though
Im in the usa
Im in the usa