new asat? disappointment.........

[frederick j]

this is my 3rd asat , ordered a new white, rwd board, classic custom. the guitar came last week, its beautiful , and like the others easy to play, and sounds great. my problem, the pots they used where split shaft aluminum. all the othes i have bought were brass, solid shafts. the reason i noticed when i turned the knobs they wobbled all over. man whats up with this? in order to facilitate the attachment of the knobs someone put a paper thin, cut to length, piece of brass tubing over the shaft , and called it good . did they run out of solid shafts? did they raid the legacy stock pile? are they trying to save a little money? these are not cheap guitars, but atleast my last two were , are very well made instruments. i truly hope the economy hasn't forced this company to downsize thier qaulity, like so many seem to be doing. i have wriiten the dealer, and sent a letter to mr. grom, alerting him to my situation. the dealer said he would see that i got the correct parts. so, its a wait and see. i truly hope this was an isolated event, thanks for letting me vent

[yowhatsshakin]

Frederick, I am sorry to hear that. I just checked out the G&L Online Store and their potentiometer page lists that solid shaft pots are supposed to be used with ASAT (or more generally non-plastic knobs). So to me it looks like you are entirely correct to complain.

- Jos

[frederick j]

yo.........., just so you know, mr. grom, director of manuf. just emailed me, he's sending two solid shaft pots to me , no charge. my ax will be 100%, and i'm impressed the company responded so quickly, and in a positive way. maybe there's hope for the world yet...................

[Craig]

yo.........., just so you know, mr. grom, director of manuf. just emailed me, he's sending two solid shaft pots to me , no charge. my ax will be 100%, and i'm impressed the company responded so quickly, and in a positive way. maybe there's hope for the world yet...................

I was the one who contacted Steve and send him your email address.

Glad it worked out for you, as I knew it would.