Gun Oil finish blemish

[zambly]

Hello,
a brand new Asat Classic USA is arrived to me from a USA dealer, I bought it on ebay for a very nice price.
The guitar is simply awesome, like the Special I already own. The only matter are some blemishes on the gun oil finish on the neck: specifically there are some little bubbles on the edge of the fingerboar oil finish.
Is it normal or possible due to the hand-rubbed finish or I must ask for a discount on it (cause the seller told me "no blemish, perfect guitar")?
Thanks,
Ric

p.s.
I don't think at all to give back the guitar because the price was really low for a new G&L USA and the guitar is unplayed and GORGEOUS, but the seller told me "new and perfect".

[Craig]

Hello,
a brand new Asat Classic USA is arrived to me from a USA dealer, I bought it on ebay for a very nice price.
The guitar is simply awesome, like the Special I already own. The only matter are some blemishes on the gun oil finish on the neck: specifically there are some little bubbles on the edge of the fingerboar oil finish.
Is it normal or possible due to the hand-rubbed finish or I must ask for a discount on it (cause the seller told me "no blemish, perfect guitar")?
Thanks,
Ric

p.s.
I don't think at all to give back the guitar because the price was really low for a new G&L USA and the guitar is unplayed and GORGEOUS, but the seller told me "new and perfect".

If you could post some photos of the area of concern, we might be able to help identify if this is a blemish. To post photos please see guitarsbyleo.com History and G&LDP Guidelines. There is a section on posting photos here.

Also, could you post the eBay auction listing URL? If the guitar was purchased from an authorized G&L dealer and it was sold as "new", you would be covered by G&L's Warranty. I can help you if this is the case, but do need to verify that it was sold as as new by an authorized G&L dealer.

Hope this helps.

[zambly]

Hello Craig, thanks for aswering.

This is the auction:

http://cgi.ebay.it/ws/eBayISAPI.dll?Vie ... 1570wt_907

here are some pics:
http://img14.imageshack.us/g/dscn0885ie.jpg/

Ric

[Philby]

That's a gorgeous colour. Is it Himilayan blue?

Hope you get the neck bubble issues sorted out, it's a fantastic looking guitar.

[zambly]

That's a gorgeous colour. Is it Himilayan blue?

Hope you get the neck bubble issues sorted out, it's a fantastic looking guitar.

Thanks Phil, I think it too: I already love this guitar, then I'm really sad for that complain.
the color is Baby Blue, a kind of Sonic Blue done by G&L.

[blargfromouterspace]

Don't worry too much about that minor blemish, it looks like the sort of thing you'd get used to very easily. You could always buff it out anyway with some wet sandpaper and re-oil the rosewood 'board if you have to.

Love your avatar pic - RRRRAAAAAWWWWWWKKKKK!!!!!

[zambly]

Hi Jamie,
I know it's a minor problem, but I have bought the guitar new and I'm not happy of having a finish blemish.
the avatar pic is Carrie Brownstein from Sleater-Kinney, great rock girl

[zambly]

here are some new pictures with better quality, I think you can now see clearly the leaks and the bubbles on the finish, still on the edge of fretboard.

http://img404.imageshack.us/g/dscn5434j.jpg/

I'd like to understand if it can be told a "blemished finish" for the factory or has it already happened to someone, so it could be a normal situation for the gun-oil finish.

For the moment the seller doesn't admit there's a matter.

[darwinohm]

Zambly, this is clearly a defect and appears that there was residue on the rosewood before the clear coat was applied. Could have been glue residue or???? It is more difficult to deal with as you live in Italy. I would be surprised if it could be solved by sanding and buffing as it looks like the problem is on the wood surface rather than in the paint.--Darwin.

[zambly]

Darwin, so do you think it could be possible to ship the neck to the factory and give back a brand new neck?
I hope the warranty covers that kind of defect, it's a factory defect... By the way, I'm absolutely disappointed by the seller (authorized dealer Grapevine Guitars) that doesn't agree with me, maybe he thinks I can waste some time and he don't give a damn cause I live in Italy. this is not correct at all.
I wrote to G&L hoping they can solve the problem. So worried.

[scolfax]

You know, it looks so minor to me it would be easy for me to dismiss it. BUT the fact is, it's a defect, and your baby. Someone should fix it or give you a refund.

[darwinohm]

I suspect that Craig may be looking into this. He is very good on following up. -- Darwin

[zambly]

I suspect that Craig may be looking into this. He is very good on following up. -- Darwin

I hope so, my friend!

@scolfax: I understand your point of view, but the truth is a bought it "new and unblemished": it isn't!!! I if knew it was blemished I didn't buy it, simply.

[scolfax]

Agreed

[Craig]

I suspect that Craig may be looking into this. He is very good on following up. -- Darwin

I hope so, my friend!

@scolfax: I understand your point of view, but the truth is a bought it "new and unblemished": it isn't!!! I if knew it was blemished I didn't buy it, simply.

Sorry for the delay - busy day and away from the computer until now.

I did contact John Toner from G&L Customer Service. I will email you with his reply shortly.

Hope this helps.

[zambly]

thanks so much Craig for spending your time giving my a help, after some e-mails with John and some messages with Dave on the G&L facebook page it seems to be a warm/cold shock during the air shipping (the guitar was shipped to me in really perfect conditions).
now the guitar is at my home since few days, as Dave suggested me I waited and the finish leaks have become smaller, now they are really small and hard to find.

after all, the guitar is awesome, plays fantastic in my Orange AD30R, looks beautiful and has a chocolate smell too (really), so I decided to keep it, and I had a little refund from the dealer to smooth my unlucky adventure. so in the end I'm happy and now I can start giggin with my new sweet telly

please take a look on my growing family, and thanks to all of you for the support:
http://img413.imageshack.us/slideshow/w ... n5448b.jpg

ric

[Craig]

thanks so much Craig for spending your time giving my a help, after some e-mails with John and some messages with Dave on the G&L facebook page it seems to be a warm/cold shock during the air shipping (the guitar was shipped to me in really perfect conditions).
now the guitar is at my home since few days, as Dave suggested me I waited and the finish leaks have become smaller, now they are really small and hard to find.

after all, the guitar is awesome, plays fantastic on my Orange AD30R, looks beautiful and has a chocolate smell too (really), so I decided to keep it, and I had a little refund from the dealer to smooth my unlucky adventure. so in the end I'm happy and now I can start giggin with my new sweet telly

please take a look on my growing family, and thanks to all of you for the support:http:
http://img413.imageshack.us/slideshow/w ... n5448b.jpg

ric

I am glad to have helped and that it has been resolved to your satisfaction.

Enjoy