I recently tried contacting Memo (repairs@glguitars.com and repairs@bbesound.com) and also the webstore (webstore@bbesound.com) but
all emails bounced as undeliverable.
I texted one of my contacts at G&L and he let me know this:
Stay tuned.There was a cyber attack on the company and we have had many files encrypted and our email servers are gone.
We are working on setting up a new server in the meantime. This will be ready by Monday of next week at the latest