2013 USA Superhawk Part Question

Sat Jan 27, 2018 5:42 am

Good morning all. What would be my best bet for locating a proper control cavity cover plate for a USA Superhawk Deluxe I just purchased on the used market?

Thank you!
Scott

Re: 2013 USA Superhawk Part Question

Sat Jan 27, 2018 4:31 pm

Scott Granger wrote:Good morning all. What would be my best bet for locating a proper control cavity cover plate for a USA Superhawk Deluxe I just purchased on the used market?

Thank you!
Scott


Have you contacted G&L directly?

Re: 2013 USA Superhawk Part Question

Sat Jan 27, 2018 4:54 pm

I did yesterday. I also looked in their online shop but did not see that part.

Re: 2013 USA Superhawk Part Question

Sat Jan 27, 2018 4:55 pm

Clarification - I contacted them via email yesterday. I haven’t received a response yet but it’s only been 24 hours. I’ll give it a few days.

Re: 2013 USA Superhawk Part Question

Sat Jan 27, 2018 5:10 pm

Scott Granger wrote:Clarification - I contacted them via email yesterday. I haven’t received a response yet but it’s only been 24 hours. I’ll give it a few days.


When I have written them with questions, they have been very good about quickly replying, although probably not on weekends. Did you try Repairs@bbesound.com or Repairs@glguitars.com?

Re: 2013 USA Superhawk Part Question

Sat Jan 27, 2018 6:24 pm

Hi,

Please remember that this is NAMM week. I suspect that the shop may not be fully staffed.

Give them some time.

edg

Re: 2013 USA Superhawk Part Question

Sun Jan 28, 2018 5:23 am

guitar_ed wrote:Hi,

Please remember that this is NAMM week. I suspect that the shop may not be fully staffed.

Give them some time.

edg


Good point! Thank you.

Re: 2013 USA Superhawk Part Question

Sun Jan 28, 2018 5:24 am

dhgleaves wrote:
Scott Granger wrote:Clarification - I contacted them via email yesterday. I haven’t received a response yet but it’s only been 24 hours. I’ll give it a few days.


When I have written them with questions, they have been very good about quickly replying, although probably not on weekends. Did you try Repairs@bbesound.com or Repairs@glguitars.com?


I don’t think those were the addresses contacted. I will shoot a request to those two. Thank you!

Re: 2013 USA Superhawk Part Question

Sun Jan 28, 2018 9:55 am

Scott Granger wrote:
dhgleaves wrote:
Scott Granger wrote:Clarification - I contacted them via email yesterday. I haven’t received a response yet but it’s only been 24 hours. I’ll give it a few days.


When I have written them with questions, they have been very good about quickly replying, although probably not on weekends. Did you try Repairs@bbesound.com or Repairs@glguitars.com?


I don’t think those were the addresses contacted. I will shoot a request to those two. Thank you!


Per G&L's main website Support page:

To purchase a replacement pickguard for your G&L instrument

Pickguards for most G&L USA instruments manufactured from early 2016 onward may be ordered through our online store. Learn more here.
Tribute Series pickguards may be ordered through Pickguard Heaven operated by Chandler Guitars, original equipment supplier of pickguards
for G&L instruments until early 2016. Pickguard Heaven can also supply custom pickguards in a variety of materials. Pickguard Heaven can also
supply pickguards for Tribute Series models. If you order a pickguard for your Tribute Series model, YOU MUST NOTE THIS ON YOUR ORDER.


Contact the G&L On-Line Store manager at webstore@bbesound.com Monday-Friday.

Hope this helps.